Manufacturing Support

Air & Sea Transport

Last-Mile Transport

Buffer Warehousing

Move-In

Precision Positioning

Preventive Maintenance

Technical Upgrades

Hook-Down

Inter-Company Relocation

Spare-Part Warehousing

End-of-Life Dismantling

(Spare-Part) Recycling

M&E

Hook-Up

KLOSE - Your Partner for Asia.

Redefining quality -

REDEFINING INDUSTRIAL SERVICES

Tailor-made SOLUTIONS

for machine manufacturers

Offering Global Machine Life-Cycle Solutions.

OUR TAILOR-MADE SOLUTIONS FOR THE MECHANICAL ENGINEERING SECTOR:

 

We offer tailor-made solutions for the mechanical engineering sector. Whether you are an small to medium sized (SME) machine builder wanting to enter the Asian markets successfully, or a globally active machine manufacturer looking to improve service quality whilst reducing operative costs in Asia.

 

We provide end-to-end services, from on-premise assistance during the manufacturing process (or by outsourcing a back-end assembly overseas) to managing logistics until the destination, including move-in, positioning, assembly, hook-up and commissioning. We also provide a full range of after-sales services, including (preventive) maintenance, breakdown support, call-center operation, technical up- grades, and more.

 

Consulting on market entry strategies, service concepts and sales. Import of your machines & spare-parts, warehousing as well as distribution. Move-in, hook-up and commissioning. (Preventive) Maintenance, IoT implementation, breakdown-support incl. call-center operation and contract as well as data management. Technical upgrades, engineering and analyzing of maintenance data.  Sale of service contracts, ad-hoc support and spare-parts. Cross- & Up-selling.

Precision Positioning

Preventive Maintenance

Hook-Down

Move-In

Technical Upgrades

M&E

Hook-Up

Buffer Warehousing

Last-Mile Transport

Air & Sea Transport

Manufacturing Support

Inter-Company Relocation

Spare-Part Warehousing

End-of-Life Dismantling

(Spare-Part) Recycling

THE RIGHT EQUIPMENT

For any job

ELECTRIC FORKLIFTS

From 2.5 - 10.5 T capacity

HYDRAULIC GANTRY

From 30.0 - 65.0 T capacity

TOOLCONTAINER

10 / 20 / 40FT Fully Equipped

ELECTRIC PICK & CARRY CRANES

DIESEL / LPG FORKLIFTS

SELFLOADER

GIGALINER TRUCK

Up to 16.0 T capacity

From 3.5 - 12.0 T capacity

RoRo transport up to 20.0 T

c/w carry-on forklift or double deck

MACHINE JACKS & SKATES

ELECTRIC ROBOT SKATE

AIRPAD SYSTEM

LEVELING & ALIGNMENT TOOLS

Up to 20.0 T capacity ea.

Up to 40.0 T capacity

Up to 20.0T capacity

Up to 0.001mm/m2

MANUAL LIFTING FRAMES

TOOLSETS

REMOTE FIELD TEAM

CLEANROOM SUITABLE

From 2.5 to 10.0 T capacity

Electric / Mechanic / Rigging / ...

Assisted Reality & ad-hoc support

& other special environment tools

REMOTE FIELD TEAM

Where Virtual meets Reality

KLOSE supports manufacturing companies and the mechanical engineering sector with machinery installation projects as well as maintenance and other field service tasks without requiring machine specialists to travel on site. Our remote field workers, equipped with assisted-reality glasses, can transmit their field of view while your machine specialists accesses the live video feeds. He can be on-site virtually to guide, instruct, and monitor our teams from the comfort of his home or office on the other side of the world. All your technical experts requires, is a stable Internet connection and a standard web browser or tablet and he can already join our employees on-site via a web application and participate in any job.

With our Remote Field Team Solution xAssist, you can easily connect you technical expert with our employees on-site  for ad-hoc installation and commissioning support or in the event of a problem. Thanks to our specialized smart glasses, the remote expert sees exactly what the technician on-site sees. This is made possible by real-time video and audio transmission.

 

Functions such as AR markers help the expert to visually clarify his instructions. The employee’s hands are free and can immediately follow the expert’s instructions. The exclusive option of involving several users in a call also allows for support from external experts outside your company network or multiple of your technical experts simultaneously.

All that your technical expert requires, is a stable Internet connection and a standard Web Browser or Tablet. Via an Web Application, your technical expert can join our employees on-site and participate on any job. Any data transferred is fully encrypted and highest safety standards are ensured.

 

As per your requirements, each Remote Session can either be recorded for quality and monitoring purposes, or the system can be configured to auto-delete any logs and block any pictures or videos to be recorded to ensure full compliance with your or your end-customers Data Protection requirements. All our Web Services are hosted on German Servers that fulfill all EU-GDPR requirements.

100% Hands Free

Voice based operating system with local speech recognition in loud environments.

PPE Compatible

Designed to work with standard hard helmets, bump caps and safety glasses.

Water Resistant

IP66 Certified – Protected against heavy seas or powerful jets

of water.

Dust Tight

IP66 Certified – Complete protection against the ingress of

micro particles.

Noise Cancellation

Four digital microphones and advanced algorithms – performs at 100dB.

Drop Proof

Resistant to 2-meter drops

onto concrete from

any angle.

Fully Shift Battery

Hot Swap enabled for Field swappable Battery to enable continuous use.

Built Rugged

Fully operational

from -20° C to +50° C, MIL-STD-810G.

ABOUT US

KLOSE - Your Partner for Asia

Founded 1935

Family Run Business

Globally Connected

Certified Quality

By Ernst Kurzenberger in Steinheim an der Murr, Germany as regional freight forwarder company.

With the 3rd and 4th Generation working together in advancing our operations.

Located on 3 Continents with Headquarter in Germany and Subsidies in Asia Pacific and the US.

Under certification for ISO9001 & ISO45001 by TUV Nord & by our Customers with Supplier Awards alike.

YOUR SPECIALIST FOR ASIA

 

We manage our operations in the region and dispatch highly qualified technicians from our APAC headquarters in Kuala Lumpur, Malaysia. You need a machine or even an entire factory relocated from France to Vietnam? We can handle dismantling in France, arrange transportation, import, and conduct reassembly & commissioning until ‘ready for production’ in Vietnam. To provide you with the highest quality and effective costing for such projects, our site manager will typically be dispatched from our headquarters in Germany, while technicians will come from our service location in Vietnam. This guarantees efficient, reliable, and goal-oriented execution as the technician handling dismantling will later also be responsible for reinstallation.

 

Furthermore, our Field Service Division is highly adapted to Asia’s local requirements and culture. We understand the needs and wishes of our end customers in the region and know how to adapt your service offering to them. In addition, our service locations are strategically located throughout the region. Our customers leverage them to offer their end-customers reduced reaction times and significantly lower travel costs.

OUR VISION FOR TOMORROW

 

Our vision is to further advance our positioning as the market leader for all-encompassing industrial services, relying only on our internal resources: From consulting and engineering to execution and analysis. Our aim is to relieve our customers of all matters relating to the machine life-cycle, including the sale of machines and spare parts as well as the continuous improvement of the performance and efficiency of the systems under our purview. Combined with modern technologies such as augmented reality, the consistent implementation of Industry 4.0 and the increase in transparency through automatic reporting, KLOSE will be the Best provider of industrial services on the market.

 

> ORGANISATION OVERVIEW (PDF, EN)

BUILD ON TRUST.

The KLOSE Quality Promise

"Customer satisfaction is our highest goal"

- Hans-Martin Klose,

   Partner

Listening to

Feedback

Continuous Improvement

Integrity &

Ethics

Proactive and

Innovative

Providing

Great Service

We carefully listen to and value Feedback given by our Customers.

Any chance to improve ourselves or our services is utilized and our teams strive for continuous improvement.

We uphold highest work ethics, are 100% compliant with the law and showcase integrity on a daily basis.

Providing creative & innovative solutions is our element. Resolving issues pro-actively, before they occur.

To put it simple: we just provide the absolute best service possible!

OUR PHILOSOPHY

 

Each of our customer relationships are entered into as a partnership. Our number one priority is to offer our customers the best quality available at a fair price. We will never dissuade you from what you desire simply because it is more work for us, and we are always happy to do the research needed to create something new and innovative. Tailor-made solutions are at the core of our company and since our beginning has been what our customers appreciate the most.

OUR CORE VALUES

QUALITY

 

Because quality is measurable: Perfection in the processes of KLOSE Group. Whether you attach it to a accident statistics or the perceived quality of our customers. Nevertheless, the consistent increase in all quality aspects and in all processes is our daily goal.

SAFETY

 

Environmental and Occupational safety are organized systematically at KLOSE Group. With  regular  training and  process  compliance  checks, we  not only  ensure  our outstanding quality, but also the safety of all processes. Hazard analysis and  safety    concepts are standard procedures for us.

SUSTAINABILITY

 

At KLOSE Group we think forward: A sustainable & environmentally conscious investment policy is the cornerstone of our actions. Thus we do everything to meet the most developed eco-standards. We are committed to use a significant share of our turnover for Environmental Protection Projects.

EFFICIENCY

 

As our Customers have learned to expect from us, we are committed to staying within defined budgets. Our Lump Sum Prices are to be understood as such, and there are no hidden fees or costs like with some our competitors.

CONTACT US

We're here for you 24/7

SALES DEPARTMENT

 

Contact us now for inquiries and pricing or further information.

 

+60 13 388 8136

sales.apac@klose-group.com

 

GENERAL INFO

 

Contact us now for preliminary questions on any service or product.

 

+60 3 7831 2816

info@klose-group.com

 

EMERGENCY CONTACTS

 

Contact us now if there is an emergency in a current project.

 

+60 12 393 8704

emergency@klose-group.com

 

OUR LOCATIONS

Local Knowledge - Global Know How

EUROPE

HEADQUARTER WORLDWIDE

Bietigheim-Bissingen, Germany

 

Laiernstraße 20-24

74321 Bietigheim-Bissingen

 

+49 17611 9040 20

bie@kl-worldwide.com

 

ASIA PACIFIC

HEADQUARTER ASIA PACIFIC

Kuala Lumpur, Malaysia

 

No. 9, Jalan Apollo U5/194

Bandar Pinggiran Subang

40150 Shah Alam, Selangor D.E.

 

+60 3 7831 2816

apollo@klose-group.com

 

SERVICE POINT KULIM

Kulim, Malaysia

 

No. 246, Lorong Paya Serdang

Taman Paya Serdang

09600 Lunas, Kedah

 

+60 4 492 4554

khtp@klose-group.com

 

SERVICE POINT VIETNAM

coming soon

 

 

 

 

 

 

vn@klose-group.com

 

SERVICE POINT INDIA

coming soon

 

 

 

 

 

 

inquiry@klose-group.com

 

SERVICE POINT INDONESIA

coming soon

 

 

 

 

 

 

inquiry@klose-group.com

 

UNITED STATES

HEADQUARTER US

Delaware, USA

 

No. 9, Jalan Apollo U5/194

Bandar Pinggiran Subang

40150 Shah Alam, Selangor d.E.

 

 

us@klose-group.com

 

SERVICE POINT SAN FRANCISCO

coming soon

 

 

 

 

 

 

us@klose-group.com

 

INDUSTRIAL RELOCATIONS

 

From A to Z and all of it from one hand. KLOSE is your partner, no matter if single machine or entire factory.

 

SPECIALTY LOGISTICS

 

Air, Sea, Road. Large or small, heavy or fragile. KLOSE can handle any cargo and is one of the only in SEA with Gigaliners.

 

FIELD SERVICES

 

Characterized by flexibility, we look forward to every request. Whether big or small, heavy or light, we are happy to help!

 

 

ESCALATOR & ELEVATOR

 

From warehousing to construction site deliveries and installation support. Your one-stop solution: KLOSE.

 

 

CLEANROOM SOLUTIONS

 

Move-In, Installation and Hook-Up as well as Maintenance under the most challenging conditions.

 

 

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